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A "Tickets" page lists the tickets of every plant
A new "Tickets" page lists the tickets of every reachable plant. A ticket describes a problem, is assigned to a colleague and discussed in comments, with people mentioned by @ and the components and events it concerns linked.
- The list filters and searches by plant, portfolio, status or assignee, and sorts by title, date or relevance.
- "My tickets" in the header shows how many tickets are assigned to the signed-in account.
- Each ticket keeps a timeline of every change: status, assignment, comments and linked components.
- A ticket can be closed when resolved, and reopened later if the problem comes back.
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